What We Do


We specialize in partnering with our clients to rapidly implement their strategies through leadership coaching and alignment, collaborative planning and system-wide change efforts. All associates are experienced, successful consultants who each bring a unique set of skill - all aligned from a whole systems approach. Our clients benefit most from our skill in providing processes which enable them to create focus; accelerate the pace of change; create sustainable initiatives and plans; and attain greater ownership from their organizations.

SFA offers seasoned consultants who bring to every engagement a set of proven best practice approaches. We quickly build proficiency in the client's business strategy, competitive environment, primary operations and culture, and use that knowledge to support the client in a focused approach to achieve their vision.

The Value We Provide

Proven Experience

All associates have more than 15 years of successful organization and community consulting experience in almost every business sector. We are all focused on systemic lasting change efforts in areas like organization structure, systems design, leadership development, leadership alignment, knowledge management, and collaboration.

Creating Real Engagement

All associates understand how to ensure real engagement in the organization with any change effort. We believe that change is only sustainable and successful when there is real engagement in the organization or outside the organization (stakeholders).

Focus on the Organization or System Level

Real change only happens when there is a focus at the organization level. Many organizations try to implement change from either a top down or a bottom up approach. We believe that real, sustainable change only happens when there is a focus on the system or organization.

Knowledge Transfer

Our explicit contract with any organization is to "work our way out of a job." We believe that our role in every engagement is to transfer what we know to our client. 



Complex Business Change

The backdrop of all of our services is helping organizations lead and manage complex business change. We have pioneered and utilize system-wide techniques that engage critical masses of an entire work system, community, or organization in the change effort. Our approach accelerates the process of integration or differentiation. It enables our clients to create and integrate cultures, structures and processes smoothly and to quickly realize the promise of the change effort. Specifically we focus in the following areas:

Strategy Development and Deployment

We use collaborative strategies to co-create the organization's desired direction, goals to get there and tactical plans for implementation. We help clients align their strategy with the environment to optimize emerging markets and evolving technology. Our approach results in significantly more rapid organization alignment, across the organization in a way that dramatically increases business results.

    Organization Design

    SFA utilizes a comprehensive systems approach to help organizations effectively operationalize their strategy through the deliberate design of structure at successive levels of detail, the design or redesign of lateral and business processes to complement structures, and the modification of support systems to ensure alignment among all components. 

    Culture Integration

    SFA utilizes whole system techniques that engage critical masses of an entire organization to create and integrate cultures to realize more quickly the promise of the merger, acquisition or spin-off. 

    Leadership and Team Development

    • Alignment - Any change effort requires an alignment of the organization. We believe that in order for any change or implementation effort requires a focus on alignment among leaders and then throughout the entire organization.
    • Leadership Team Development - Organizations are made up of individuals and teams. Focusing on the complex business change of the organization, we help teams become as high performing as possible.
    • Leadership Coaching - In order to fully realize any significant organizational change or shift, there must be an intentional focus on developing leaders to align with the organizations strategy or other change. Utilizing a process of discovery, awareness, and choice we work with individual leaders or leadership teams in a coaching relationship intended to improve performance and deepen their learning.